PRIVACY POLICY

TAKING CARE OF YOUR INFORMATION

This privacy policy sets out how we collect, use and store your personal information.

Please read this policy carefully; by providing us with your personal information, you consent to the collection and use of any information you provide in accordance with this policy. Occasionally, we may make changes to this policy so do remember to check back from time to time.

If you have any questions on this policy, please call email us at staff.development@canterbury.ac.uk.

Who we are

The South East Action Learning programme is for women working in Higher Education who are associated with AURORA. It will support you to find your voice, to be ambitious in progressing your career and to use the wisdom of others to find your own.

How we collect information

Information helps us operate as efficiently as possible and to make sure our interactions with you are timely, relevant and tailored for you. To do this, we may collect information about you in the following ways:

§ When you interact with us such when you take a campaign action or attend an event. Sometimes you might be interacting with an organisation working on our behalf but we are still responsible for your information.

§ When you visit our website we may gather information, such as which pages you visit or how long you spend reading a particular page. This data helps us to improve your online experience, for example by adding new features, or removing elements that make the website difficult to use. We may also use data and insights to help inform the choice of words and images that appear on the site, in order to improve visitors’ response to our campaigns.

§ When you fill in forms on our website , such as signing up for our membership. This data helps us to improve your online experience, and enables us to respond more efficiently to your requests.

§ You can find out more in our how we use cookies section below. Depending on the type of device you’re using, your apps and settings may supply us with additional information about the device type, your operating system, and details associated with this.

What information we collect

Depending on how you interact with us, the information that we collect may include your name, postal address, email address, telephone or mobile number, your contact preferences, the date or year of your birth.

How we use your information

We will ask for your consent before we use your information for certain purposes, such as sending you emails about opportunities. We may also use your information where we have a legitimate interest in order to carry out our activities, examples include:

§ To provide you with the services, products or information you have requested, or that we feel would be of interest to you, and reasonably expected by you

§ For administrative purposes, like to issue an invoice or sign a contract

§ To keep a record of your relationship with us

§ To ask you to participate in surveys or research

§ To analyse and improve our website, services, products or information

So we can let you know the latest news about our work and share with you how else you can help, we may contact you by direct mail, and by telephone, email or SMS, where you have agreed to be contacted.

You can change how you hear from us at any time simply by getting in touch with our Team – please see the section “How to change the way we contact you” below.

If you would prefer us not to analyse your information or combine it with publicly available information, you can let us know by contacting our Team.

Who we share your information with

We may share your information with partners, agents or service providers to allow them to perform services on our behalf or to help us understand our supporters more effectively. These partners will only act under our instruction and will not use your information for their own purposes

How we keep your information safe

We make sure that appropriate physical, technical and human controls are in place to ensure we take good care of your information.

However, the transmission of information over the internet is never completely secure and as a result, while we strive to protect your personal information, SEAL cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your data, we make every effort to try to ensure its security both on our systems and while in transit between our systems and our partners who work on our behalf.

All staff who have access to your personal data understand the importance of keeping your information safe and secure at all times and are given training to support them in this.

We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our websites and recommend that you check the policy of each site you visit.

How long we keep your information

We will hold your personal information on our systems for as long as is necessary for the relevant activity, and meet any legal or regulatory requirement. This is so that we can provide the services, products or information you have requested, to administer your relationship with us, to ensure we don’t communicate with you if you’ve asked us not to and to comply with the law.

You can request a copy of the personal information that we hold about you under the Data Protection Act 1998. If you would like to do so, please email staff.development@canterbury.ac.uk

You have the right to lodge a complaint about the way we manage your data with the Information Commissioners Office.

How to change the way we contact you

We always want you to be happy with the communication you receive from us. If you want to change how you hear from us, or update your details, simply get in touch with at staff.development@canterbury.ac.uk.

You can also change the way we contact you by using the unsubscribe link in an email from us.

How we use cookies

Cookies are small text files that are placed on your device to help us give you a better experience of using our website. Cookies do lots of different things, such as helping us to:

§ personalise the website to your requirements. If for example, on a previous visit you went to the Create Place page, then we might find this out from your cookie and highlight particular information related to this which you may find interesting, on a second visit.

§ avoid asking you to complete details twice

§ estimate the number of visitors to our site, including the source and patterns relating to this traffic

§ display relevant advertising to you when you visit other websites

§ understand how visitors use the site, and how we can enhance this experience

You are able to set your devices to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time, although of course please be aware this means that you’ll miss out on some personalised services. You should read the information that came with your browser software to see how you can do this.

You can also find out more about cookies at www.allaboutcookies.org and www.youronlinechoices.eu/.

Changes to this policy

This information was last updated in December 2018. From time to time, we may make changes to the information on this page so you may wish to check back from time to time. The amended information will apply from the date it is posted on the site and will govern the way in which we collect and use personal information from then on.